Resourcing 24-hour services can be a challenge. When IT staff are continually on call, this affects their availability and productivity the next day. What's more, if they are alerted only when an IT failure or service interruption has occurred, it's too late to take pre-emptive action.

Eurodata's Night Service eliminates the problems of providing twilight and night-time cover, with a responsive service desk to help users, along with proactive monitoring and management of your IT systems. We can resolve your service interruption remotely, attend onsite, carry out hardware break-fix maintenance, alert your preferred support organization, or notify your team if a problem needs involvement.

Through excellent communications, personalized handovers and 24x7 on-line dashboards giving a graphical representation of all events, you'll be equipped with valuable information on the status of your infrastructure and incidents, whenever you need it, day or night.

Night Services we provide:

Why use Night Services?

• Expert support for your key users at any time
• Proactive and continuous systems monitoring
• Fast resolution of incidents
• Online graphical dashboards to keep you fully infrmed 24x7
• Fewer outages and improved uptime
• Increased productivity of your IT team
• Highly skilled permanent staff waiting to take your call