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Voice remains the most used communication technology. An organisations fixed / mobile voice systems are at the core of providing an effective communication strategy. Today's business needs reliable and flexible communications to interact with employees , customers and suppliers.The convergence of voice, video and data over Internet Protocol (IP) provides organisations extensive choice in the ways that they connect, communicate and collaborate. By improving communication efficiency and speed, businesses become more competitive and less exposed to risk. |
As Mitel's first Unified Communications Enterprise Partner, we have extensive experience in the design and implementation of converged voice solutions, allowing our clients to optimise their existing investment in communications infrastructure.
Our IP telephony / VoIP platforms provide enterprises with highly scalable, feature-rich communications systems designed to support businesses from 10-65,000 users.Operating across virtually any LAN/WAN infrastructure, our seamless IP networking solutions allow for full feature transparency within distributed environments by supporting networking standards such as Q.SIG and DPNSS.
This capability provides organisations with the opportunity to IP enable their legacy PBX's, protecting existing investments while delivering all the advantages of a converged infrastructure.
At the user level the Mitel 3300 ICP supports the industry's largest range of desktop devices including entry-level IP phones, Web-enabled IP devices, wireless handsets (WiFi or IP DECT) and full-duplex IP audio conference units. The 3300 ICP also supports a powerful suite of applications including multimedia collaboration, customer relationship management and unified messaging.
Mitel 3300 ICP provides:
- Seamless IP Networking across multiple sites
- Hardware redundancy and software resiliency delivering an incredibly robust solution
- Industry standard SIP trunking and SIP line side support
- Support for industry standard networking protocols such as Q.SIG and DPNSS
- 500+ telephony features
- Embedded Standard Unified Messaging, Auto-attendant, ACD Call centre , WiFi and IP DECT wireless
- Support for the broadest range of IP desktop devices within the industry today
- Web-based user interface that allows for easy programming of desktop phones
- Hot desking, allowing users to change any extension to their own
- 802.3af compliance for power over Ethernet
- Support for touch-of-a-button, drag-and-drop video and audio conferencing
- Mitel 3300 CITELlink Gateway provides seamless integration with Nortel phones
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